Calling All Places....Great Customer Service!

I've spent ALL morning on the phone, literally.

I've been calling Car Warranty Companies, Insurance Companies, Auto Loan Companies, and a bunch of other places.

And you know what?!

EVERYONE was super nice!

EVERYONE was really kind & patient and gave me GREAT Customer Service!

EVERYONE was in the United States of America

and best of all....

EVERYONE spoke ENGLISH!!!

Amazing!

Sincerely, that's amazing!

I was really suprised by this, and I do not mean to offend anyone who doesn't speak English, but so often these days when you call a place of business you're on hold FOREVER, can't get a human being to begin with and then when you do--they can barely speak English. There's nothing wrong with someone not speaking English, except for when it's the only language I speak fluently and cannot understand them when they're trying to speak it. You know?

Anyway, last night, I knew I had to make a TON of phone calls today, so I prepped for it.

I meditated, I stored up a lot of paitence, I envisioned being treated nicely and remaining calm while on the phone, and guess what? All of that happened!!!

Don't get me wrong, I did almost lose my patience with an Insurance Company who would NOT answer their phone. I called for over two hours (in between making other phone calls) and every single time BUSY, BUSY, BUSY! So, rather than let that frusterate the living hell out of me, I decided to just go down there--in person--the soonest chance I have. That will be a lot more effective than getting all exasperated on the phone. No need for that, I can't MAKE someone answer their phone--as much as I would like to!

Also, the ONE person who wasn't nice to me (and hung up on me) I called the company back, asked for the manager--got a manager RIGHT on the phone and HE was very nice and apologetic. It is NEVER my intention to get ANYONE fired, but I DO deserve some decent respect--I'm in customer service too, and I know they have lives and tough times. But I NEVER intentionally hang up on my customers, and I would never dream of that. So, I don't appreciate it being done to me, I don't think anyone does.

Anyway, I just wanted to say that I'm SO HAPPY my phone calls all got made today! It was my goal for today, and I'm so glad it only took me around 5 hours to do it all. I'm so glad EVERYONE was super nice, accomidating, patient and timely.

So many people think that customer service is going by the wayside, and in many cases, it is. The outstanding customer service I received from EVEYRONE today should not be a suprise, but it is, because it's so rare these days.

That being said, I am glad that the way I respectfully treat my own customers is coming back on me. Karma can be a real bitch, and in other cases, Karma can be rather lovely!

On a different note, I noticed yesterday, the AWESOME sunset! The way it started to set, and instead of going down really fast--it kind of hung there in the sky--casting almost a MORNING light on my porch, bedroom and my drive to work--it was so incredibly lovely, bright and heavenly--it made me really stop and take it in--and thank God for the eyesight to see it with and the ability to appreciate it!

Also, it's the last day of September, and I like September. It's been alright. Tough at times, but that's life.

I'm am SUPER EXCITED for October though--first off, TONS going on at work, so it'll be busy and exciting for sure! I LOVE Autumn (although Vegas seriously forgot THAT Memo, it's still 100* here--geeze!), I have always liked the month of October, and BEST OF ALL....

I get to see BOTH (or least two OF) my best friends in the SAME month--Miss Claudia is coming here to Vegas to visit me! A wonderful, lovely suprise! And then--later on in the month--I get to go to Reno, be a tourist in my own hometown AND see Miss Tessa!

Oh my goodness, I am so PSYCHED I can't even tell you! I have not seen either of these wonderful ladies since my wedding, over a year and a half ago--so this is SO COOL that I'll get to see them BOTH in the SAME MONTH!

Thank You, Lord!

Colin is doing better too, so that's good. That's SUCH a relief and I am so glad and so relieved and thankful for that!

Anyway, I need to go, I still have a TON to do today--but calling all those places and posting an entry (commemorating the end of September 2010) WERE on my list today--so at least I got all of that done!

I'll write again soon, lots more to say, just a little tiny time to do in....oh well, busy is blessed and I am certainly both!

Thank You, Lord, for it all--a healthier husband, two bestest friends, good pizza, great customer service, courtesy & kindness from others & overall, the ability to keep looking up!

In Light N' Love,
-Sarah Liz :)